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Key Questions to Ask A Painting Contractor


Most homeowners will hire exterior and interior painters to repaint their homes. How do you know who is the right painter to paint company to paint your home? Ask questions! 

We all feel more confident when we ask our friends or relatives for referrals. Even though they had a good experience, do your homework and ask the right questions. Here are key questions to ask your painting contractor before signing any contract.

How long has the painting company been in business?

It is important to find out how long the company has been in business. As a rule of thumb, it is better to go with a painting company that has been in business for at least 5 years. You don’t want a fly by night paint company who is here one day and gone the next.

Is your company licensed, bonded, and insured?

Why is it important to ask if their company is licensed, insured, and bonded? Because this means they have the proper insurance and have made payments to a surety company for protection by a bond. A painting contractor is required to be licensed in many states. Be sure to check your state licensing requirements.

If anyone on the job site gets hurt and the contractor is not covered with Insurance the Homeowner is responsible for all medical bills and damage. You should ask whatever company you hire to provide you with a copy of their certificate of insurance. 

A painting contractor should have two types of insurance, Workmen’s Compensation, and Comprehensive Business Liability. Workmen’s Compensation protects the workers and you from liability while they are working on your property. Having Comprehensive Business Liability protects your property from damage by the contractor.

This will cover you in 2 ways:

  1. If a worker gets hurt at your home or your property is damaged or stolen, their insurance company would cover the loss, not yours. 
  2. If the work you’ve hired someone to do isn’t completed correctly or in the time frame scheduled, you can file a claim with the surety company and be paid. The bond may also cover damage or theft that occurs.

Does your work come with a warranty?

A professional paint contractor who is committed and stands behind their work will offer a guarantee for their work in writing. Make sure to ask and get the details of the warranty. 

Credible companies will extend a warranty that will cover the labor and re-work to correct problems with workmanship relating to chipping, peeling, blistering, flaking, or excessive fading that might happen within at least one year after the job is completed at no cost.

What personal protection equipment do you use?

A safety conscience company is going to think of its employees and customers. To lessen the risk, professional painters should be expected to wear proper PPE (personal protective equipment) such as facemasks, goggles, gloves, coveralls, and other garments or equipment designed to protect the wearer’s body from injury or infection. 

Do you have a website with pictures of your work and a list of customers who would be willing to verify the quality of your work?

A professional painting company should have a website with finished jobs to see their quality of work. They should also be able to provide you with a list of happy customers. Be sure to look for Google or Yelp reviews to see what type of rating their business has received.

Speaking with past customers will help you get insight on how your potential contractor works on the job, stays close to deadlines, and keeps you up-to-date on your home painting project. 

What kind of prep work is included in your quotes?

Generally, one-third of a high-quality paint job is spent on prep work, such as caulking cracks, sanding rough wall surfaces, or repairing drywall.

Some painting contractors, however, do not offer any prep work at all. So, it’s important to find out what prep work will be included in your quote.

Other questions you will want to discuss with your contractor may be:

  • Is the cost of the paint included in the estimate?
  • What type of paint does the contractor plan on using?
  • How many coats of paint will be applied? 
  • How will my furniture and other property be protected?
  • How long do you expect the job will take to complete?
  • What time will you begin and end each day?

So to conclude, it is well worth the time to ask questions before signing a contract with a painting company. The fact is that painters range in the quality of work and customer service they provide. If you are only concerned with the cost, you may get what you pay for. 

Professional Painting Company

If you live in the Boynton Beach area, call us today at 877-BENCHMARK to schedule an estimate for your home’s interior painting or exterior painting needs and we offer color consultations to choose the perfect color.